Business telephony platform
The IP-PBX for offices and call centers
Deploy on-premises appliances, private cloud, or managed PLATON® Cloud. One platform for office PBX, contact centers, outbound campaigns, CRM integrations, and Microsoft Teams.
Deployment
On-prem, cloud, hybrid
Scale
30 to 1,000+ users
Integrations
CRM, Teams, APIs
Built for modern business communications
PLATON® combines proven PBX features with the flexibility of IP telephony—deployed on your terms, managed through the web, and extended with software modules.
Open standards
Built on industry-standard SIP and compatible with leading IP phones on the market.
Simple to deploy
All-in-one infrastructure that runs without complicated supporting systems.
Auto provisioning
Detects and configures new IP phones on your network automatically.
Web-based management
Configure extensions, routes, and features through an intuitive browser GUI.
Modular expansion
Add contact center, recording, CRM, and Teams capabilities as software modules.
API integration
Connect business applications and workflows through open APIs.
Solutions for every communication workflow
From a single office PBX to multi-site contact centers with CRM and Teams integration.
Business Operations
PLATON® is an all-in-one IP-PBX solution for your business operation. Connect all your extensions in the office, keep traditional PBX features, and add 21st-century IP capabilities—alongside an existing PBX or as a full replacement.
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Customer Service Center
PLATON® includes everything you need for a customer service center. From IVR (Interactive Voice Response) to ACD (Automatic Call Distribution), you can manage an inbound call center with PLATON®.
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Outbound Call Center
PLATON® ADVANCED SOLUTIONS provides full features for call centers. Build telemarketing campaigns with One-Click to Dial and Auto Dialer functions for different levels of requirement.
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AI IVRS
Our next-generation AI IVRS brings intelligent automation to your phone system, with natural language understanding, advanced AI processing, and multi-channel support—while maintaining data security.
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CRM Integrations
PLATON® supports popular CRM systems including Microsoft Dynamics 365, SuiteCRM, SalesForce, vtiger, and SugarCRM. Click-to-dial and screen popping maximize inbound and outbound agent efficiency.
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Teams Integration
With PLATON® CLOUD / On-Premises Teams Director, PSTN calling or telephone system integration is possible with Teams, without expensive SBC equipment or extra gateways.
Learn moreProducts that scale with your organization
Choose appliance, server, or cloud editions—and pair them with certified endpoints.
IP PBX
Appliance and server editions from 30 to 1,000 users with optional contact center and high availability.
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Cloud PBX
Independent cloud instances on AWS, Azure, Google Cloud, or AliCloud with rapid deployment and web management.
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Platon Phone (Softphone)
Self-developed mobile softphone with built-in VPN, QR-code provisioning, voice and video over the Internet.
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IP Phones & Accessories
Desk phones, conference units, DECT, door phones, and accessories certified for PLATON deployments.
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PLATON® Catalog 2025
Check out our latest full product catalog, including summaries of different solutions, products and accessories.
Ready to modernize your phone system?
Talk to our team about sizing, deployment options, and integration with your CRM or Microsoft Teams environment.