Support

Documentation and technical assistance

Download administrator guides, IP phone user guides, key templates, and the product catalog—or reach our helpdesk.

Documentations

User Guides

IP phone user guides for Snom, Yealink, Cisco, Polycom, and softphones.

40 files

Administrator Guides

PBX administrator manuals, ACD, extension setup, fax-to-email, and related guides.

6 files

Key Templates and Others

Product catalog and phone key templates.

5 files

Contact support

General inquiries

Phone: (852) 3610 7600
Fax: (852) 3610 7690
Email: info@platonvoip.com

Technical support

Phone: (852) 3610 7688
Fax: (852) 3610 7690
WhatsApp: +852 5545 0775
Email: support@platonvoip.com

Reseller applications

Phone: (852) 3610 7668
Fax: (852) 3610 7690
Email: reseller@platonvoip.com