Teams Integration

Teams Direct Routing

As part of the Microsoft 365 family products, Microsoft Teams provides various of features such as Chat, File Sharing, Audio/Video Calls and Online Meetings.

With PLATON® CLOUD Teams Director, PSTN calling or even Telephone System integration is now possible with Teams, without the need of expensive equipment such as SBC or extra gateways.

Users can make or receive calls, from anywhere and any device with their office phone number using Teams software, important calls will no longer missed without the need of providing personal phone number to clients.

 

Features of Teams Integration

Make/Receive Calls from Microsoft Teams

Connect anyone in Teams Meetings with their landline or mobile

Better meeting quality by using landline/mobile connection rather than computer audio

 

Teams Integration Solutions

Solution A - Direct PSTN Connection

 
 

Solution B - Connect with Telephone System

 
 

 

About PLATON® CLOUD Teams Director

Allows connecting almost any telephony trunk or telephone system equipment with Microsoft Teams Direct Routing

User friendly interface which helps mapping user’s phone number in Microsoft Teams through API (as an alternative way to configure it through complicated PowerShell commands)

 No authentication information is stored

Wide cloud platform choices - Amazon (AWS EC2), Microsoft Azure, Google Cloud or other cloud platform

 (Optional) Add-on feature – Automatic Voice Recording

For PLATON® CLOUD Service Level Agreement details, please click here for details.

Supported Platforms

Microsoft 365 Business Basic / Standard / Premium (with Business Voice add-on)

 Microsoft 365 E3 / F1 / F3 / A1 / A3 (with Phone System add-on)

 Microsoft 365 E5 / A5

 Office 365 E1 / E3 / F3 / A1 / A3 (with Phone System add-on)

 Office 365 E5 / A5